What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide at registration — name, contact information, and the wallet identifier you link for deposits or withdrawals via DANA, OVO, or GoPay. Transaction records are kept to verify payment flow and resolve any discrepancies
-
1
between your wallet and your account balance. If you contact support, that correspondence is stored against your account so follow-up is coherent and traceable. We also collect standard device and session data — browser type, IP address, and session timestamps — to detect unusual login patterns
-
2
and protect your account from access you did not authorise. Cookie data helps us keep your session active and remember your preferences across visits on mobile or desktop. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO,
-
3
and GoPay is limited to what those processors need to complete your transaction. We retain account data for as long as your account is active and for the period required under applicable local law. Where local law in Indonesia requires or permits deletion, you can request
-
4
that through our support channel. Availability of any feature on this platform depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.